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Description

Do you want stress-free interactions, even with the most difficult people? If so, uncover stress reduction techniques with our Dealing with Difficult People course.

Dealing With Difficult People Course Introduction

Have you ever found work situations with tricky people challenging? Our Dealing with Difficult People course is a guide to making those situations easier. This course is like having a superhero to help your job life. This course is made to help you get through these situations easily. So, it's like having a secret toolkit full of communication superpowers. Also, our course teaches you not only how to fix problems but also how to turn them into steps for success. Just think you feel calm and focused, even in difficult situations. That's what our stress reduction techniques can do for you. This course is not just about dealing with People; it shows you how to improve your team. Moreover, it creates a positive and friendly work environment. Our course module gives you the skills and confidence to advance the career ladder. Don't miss this chance to change your work journey – enrol now!  

Advantages of Enroling in the Dealing With Difficult People Course

  • Enhanced Communication: This course provides easy-to-use communication techniques. Thus, you can express your ideas clearly and confidently when working with difficult people.
  • Stress Reduction Techniques: By taking this course, you can discover stress-busting strategies for handling difficult people. Also, learn how to keep your cool and stay focused. Thus, you can easily deal with difficult people at work.
  • Boosted Team Collaboration: Our course creates a positive and collaborative environment. Also, you will know techniques when dealing with difficult people at work.
  • Career Advancement: In this course, employers appreciate those who can tackle workplace challenges. This course gives you the advantage of climbing the career ladder with confidence.
 

Desired Learning

After completing this Dealing With Difficult People course, the learner will be able to:
  • Identify difficult people and their difficult behaviour.
  • Know how to communicate with difficult people.
  • Know how to deal with bosses who drive you barmy.
  • Recognise seven classically difficult types.
  • Know how to deal with impossible people.
  • Identify the temper tantrum type.
 

Who should take the Training?

  • Workplace Challenges: This course is for people dealing with tricky situations and challenging teammates. Thus, our course provides methods to navigate through these challenges effectively.
  • Communication Struggles: Does expressing yourself at work feel like a hurdle? This course is designed to boost your communication skills. Thus making it easier to express your thoughts confidently.
  • Team Collaboration Enthusiasts: Are you keen to contribute to a positive team environment? Then, learn how to foster collaboration; this course is your guide.
 

Reasons to Choose Our Dealing With Difficult People Course

  • Self-paced flexibility: Learn at your own pace, from anywhere you prefer.
  • Quality assurance: One of the best dealing with difficult people courses in the UK.
  • Clear and comprehensive study materials: Easily grasp the content with high-quality resources.
  • Expert-developed curriculum: Gain insights from industry professionals who crafted the course.
  • Assess your knowledge: Evaluate your progress through module-based multiple-choice quizzes.
  • Immediate assessment results: Receive automated feedback and results instantly.
  • 24/7 support: Get assistance via live chat, phone, or email whenever needed.
  • Recognise your achievement: Obtain a free PDF certificate upon course completion.
 

Dealing With Difficult People Course Provisions

The dealing with difficult people course does not need any specific credentials. So, anyone can join regardless of their background or expertise. However, to ensure a successful and engaging experience, we do have a few requirements for students who wish to enrol:
  • Good command of the English language: Communication is key. Therefore, a strong grasp of English will enable you to engage with the course material and actively participate in discussions.
  • Enthusiasm and self-drive: Passion and motivation are vital for successful learning. So, bring your enthusiasm and dive into the course content with a determined mindset.
  • Basic computer knowledge: In today's digital age, having basic computer skills is essential. However, don't worry if you're not a tech expert. A fundamental understanding of computers and navigating online platforms will be enough.
  • Age requirement: This dealing with difficult people course is available to learners of all ages. However, a minimum age of 16 is required to ensure a suitable learning environment for everyone.
 

Evaluation Method

After each module of the Course, automated MCQ quizzes will be available. To proceed to the next module, you must complete the quiz with a minimum score of 60%. By completing all modules in this manner, you will be eligible to obtain your certification.  

Course Completion Certificates

After completing the MCQ/Assignment assessment for this Dealing With Difficult People Course, you will be awarded a Wise Campus Certificate of Completion. This certificate is proof of your professional growth and can be downloaded for free in PDF format. If you wish to receive a hard copy, you may request one for a fee of £13.99, which will be couriered to you.  

Curriculum

    • Module 01: Difficult People and Their Difficult Behaviour 00:25:00
    • Module 02: Communicating With Difficult People 00:35:00
    • Module 03: Standing Up to Difficult People 00:45:00
    • Module 04: A Quick Guide to the Seven Classically Difficult Types 00:25:00
    • Module 05: Dealing with Bosses Who Drive You Barmy 00:15:00
    • Module 06: Colleagues to Throttle 00:15:00
    • Module 07: Dealing With Impossible People 00:25:00
    • Module 08: The Temper Tantrum Type 00:25:00

Our Accreditation

CPD Certification

This course is accredited by continuing professional development (CPD). CPD Certified is globally recognized by employers, professional organizations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organizations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.

Our Certification of Achievement

After completing the MCQ assessment for this course, you will be entitled to a Certificate of Completion from Wise Campus. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99

£25.99

UNLIMITED ACCESS

SELF-PACED LEARNING

COURSE CERTIFICATE

Start Date: flexible

TIME: 3 hours, 30 minutes

Course Reviews

Excellent

4.80 Average
800 reviews

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Workplace First Aid Training

“This Workplace First Aid Training course is definitely worthy for anyone’s to investing time and money. it’s an ideal course to gain knowledge.”

Sid Boumedine

Verified customer

Workplace First Aid Training

“This Workplace First Aid Training course is definitely worthy for anyone’s to investing time and money. it’s an ideal course to gain knowledge.”

FAQs

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